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Business Details

Text: 716.422.4189

E-mail: info@alexisrussell.com

Call: 716.445.6618

If you’d like us to reply to you via text messages, text us at 716.422.4189. Message frequency varies and may include customer care conversations. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP. See our Privacy Policy for details on how Alexis Russell handles your information.

Monday - Friday: 9am - 5pm EST

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Drop us a line and a member of our Sales & Service team will be in touch during normal business hours.

Protection Plans

Alexis Russell Protection Plans | from Jewelers Mutual

Each Alexis Russell jewelry piece tells a story, triggers a precious memory, and reminds us each of our lives are unique.

Daily wear and unexpected accidents can take a toll on your jewelry, but we never want them to take a toll on you. At Alexis Russell, we offer hassle-free protection plans through the industry's best, Jeweler's Mutual. Keep your jewelry protected, and looking like new, by choosing a 3-YEAR or LIFETIME PROTECTION PLAN. See details below:

What is Covered?

	NO PLAN (AR Limited Warranty)	3-YEAR PROTECTION PLAN	LIFETIME PROTECTION PLAN
Engagement Ring Resizing	30 Days	✓	✓
Fine Jewelry Rings / Wedding Band Resizing	X	✓	✓
Refinishing and polishing	✓	✓	✓
Prong Tightening / Cleaning	✓	✓	✓
Pavé diamond replacement	✓	✓	✓
Shipping Costs	X	✓	✓
Cracked or thinning band	X	✓	✓
Cracked or chipped center stone	X	✓	✓
Cracked or chipped accent stone	X	✓	✓
Broken, bent, or worn prongs	X	✓	✓
Rhodium plating	X	✓	✓
Broken clasps and chains	X	✓	✓
Pearl and gemstone restringing	X	✓	✓

Exclusions and limitation apply. See Terms and Conditions for Details:

Any questions, please email us at info@alexisrussell.com for more information.

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